Privacy Policy

1. Information We Collect

When you apply for tutoring services or contact us, we collect:

• Student information: name, grade, school, current course
• Parent/guardian information: name, email address, phone number
• Session preferences: scheduling availability, session format, goals
• Payment information: processed securely through Stripe or Zelle — we never store card numbers

2. How We Use Your Information

We use the information you provide to:

• Schedule and deliver tutoring sessions
• Send session confirmation and progress updates
• Process payments
• Respond to your questions and inquiries
• Improve our services

We do not use your information for advertising, and we do not sell or rent it to third parties.

3. Third-Party Services

We use the following third-party services to operate our business:

• Stripe — for secure credit and debit card payment processing. Stripe's privacy policy applies to payment data.
• Zelle — for bank-to-bank payments. Zelle's privacy policy applies to Zelle transactions.
• Zoom — for online tutoring sessions. Zoom's privacy policy applies to video sessions.

4. Data Security

We implement security measures to protect your information, including encrypted HTTPS connections and secure server storage. However, no internet transmission is 100% secure. We encourage you to use strong passwords and report any security concerns to us immediately.

5. Retention

We retain your information for as long as necessary to provide services and comply with our legal obligations. You may request deletion of your information at any time by contacting us.

6. Children's Privacy

Our services are directed to parents and guardians of high school students. We do not knowingly collect personal information directly from children under 13. All application and enrollment forms are intended to be completed by a parent or guardian.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any future communications

To exercise any of these rights, contact us at the information below.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

Questions about this Privacy Policy?

• 📞 (832) 858-8272
• ✉️ info@discover360tutoring.com